At TrendHorizon.shop ("we", "our", "us"), your privacy is our priority. This Privacy Policy outlines how we collect, utilize, protect, and disclose your personal information when you browse our fashion-forward website, make purchases, or interact with our services.
By accessing TrendHorizon.shop or www.TrendHorizon.shop, you consent to the data practices described herein. Should you disagree with any aspect of this policy, we kindly ask you to refrain from using our platform.
To deliver exceptional fashion experiences, we gather various categories of personal data through your interactions:
Identification Details: Full name, email address, contact number, and payment particulars for seamless transactions.
Shipping Particulars: Both billing and delivery addresses to ensure your fashion finds reach you accurately.
Account Credentials: Username and encrypted password when you register for personalized shopping.
Purchase Patterns: Historical order data and style preferences to curate better recommendations.
Digital Footprints: IP address, browser specifications, device identifiers, and interaction analytics.
Tracking Mechanisms: Cookies and pixel tags that enhance site functionality and marketing relevance.
Your data empowers us to:
Process orders with an extended 7-14 business day handling period for quality assurance.
Facilitate returns within our generous 21-day window from delivery date.
Deliver tailored communications about new collections, exclusive offers, and order updates.
Refine website navigation and product displays based on user behavior analytics.
Provide dedicated customer support through multiple channels.
Implement advanced security protocols to combat fraudulent activities.
Adhere to international e-commerce regulations and tax obligations.
We collaborate with select partners under strict confidentiality:
Logistics Networks: Specialized carriers who handle our extended delivery timelines with care.
Payment Processors: PCI-compliant financial institutions that secure transaction data.
Legal Authorities: When mandated by court orders or regulatory requirements.
Corporate Transitions: During mergers or acquisitions, with prior notification to users.
We maintain a strict no-spam policy and never commercialize customer databases.
Our sophisticated cookie implementation remembers your cart items, size preferences, and browsing history to create a personalized boutique experience. While disabling cookies through browser settings is possible, this may limit access to certain features like wishlist synchronization.
We employ 256-bit SSL encryption, regular penetration testing, and tokenized payment processing. Despite these measures, we acknowledge that no digital platform can offer 100% security and advise customers to use strong passwords and monitor account activity.
As a valued customer, you may:
Request access to your complete data profile in machine-readable format.
Rectify inaccuracies in your account information within 48 hours.
Permanently delete your account and associated data, excluding transactional records required for compliance.
Adjust newsletter preferences through the unsubscribe link in all marketing emails.
For all privacy-related inquiries, contact our Data Protection Officer at [email protected].
Occasionally, we may showcase links to partner brands or fashion resources. These external sites operate under their own privacy frameworks, and we encourage reviewing their policies before sharing information.
This living document undergoes periodic reviews to reflect evolving regulations and business practices. Substantial modifications will be highlighted on our homepage for 30 days following implementation. Your continued use after updates constitutes acceptance of the revised terms.