Welcome to trendhorizon.shop ("Site"). By accessing or using this fashion-forward platform, you agree to be bound by these Terms of Use ("Terms"). These terms govern your experience with our trendsetting e-commerce service, including browsing curated collections, making purchases, and engaging with our style content. Please review them thoroughly before proceeding.
This Site is designed exclusively for fashion-conscious consumers seeking the latest trends. You expressly agree not to: (1) employ bots or automated systems to monitor our frequently updated inventory (essential for protecting our rotating collections), (2) purchase items for commercial resale (as we prioritize direct customer relationships), or (3) manipulate our systems (including attempts to bypass purchase limits on high-demand items). Violations may result in immediate termination of access to our trend-focused marketplace.
All visual and textual content displayed on trendhorizon.shop—including product photography, trend forecasts, style guides, and branding elements—constitutes protected intellectual property. Our seasonal collections and editorial content represent significant creative investment and are safeguarded by international copyright and trademark laws. Unauthorized reproduction, distribution, or commercial exploitation of any Site content is strictly prohibited and may result in legal action to protect our fashion assets.
While we make every effort to ensure accurate representation of our fashion items—including detailed fabric compositions, color variations, and sizing charts—occasional discrepancies may occur due to the rapid turnover of our trend-based inventory. We reserve the right to correct any errors in product descriptions or pricing without prior notice. In such cases, affected orders may be canceled with full refunds issued, as maintaining accuracy in our fast-paced fashion environment remains our priority.
To ensure equitable access to our most coveted pieces, we may implement purchase limits on select items (particularly during seasonal launches or limited-edition drops). We carefully monitor order patterns and reserve the right to cancel transactions that suggest commercial resale intentions (such as unusually large quantities of identical styles). Our focus remains on serving individual fashion enthusiasts who appreciate our carefully curated selections.
Given the global nature of our fashion supply chain, please allow 7-14 business days for order processing before shipment. During peak seasons or special collection launches, processing times may extend to 21 business days. We partner with multiple international carriers to deliver your fashion selections, with transit times varying by destination. While we provide estimated delivery windows, these are not guaranteed due to factors beyond our control such as customs clearance or regional disruptions.
We offer a 21-day return window from the date of delivery for most fashion items (excluding final sale pieces and intimate apparel). Returned items must be unworn, unwashed, and with all original tags attached. Due to the seasonal nature of our inventory, exchanges are subject to current availability. Refunds may take up to 14 business days to process after we receive your return. Please note return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
Our Site may feature links to fashion influencers' content, style blogs, or social media platforms where we showcase our collections. These external resources operate independently from trendhorizon.shop, and we assume no responsibility for their content, privacy practices, or security measures. We encourage you to review the terms and policies of any third-party sites before engaging with them or sharing personal information.
The Site and all its content are provided "as is" without warranties of any kind. We cannot guarantee: (1) uninterrupted access to our platform (particularly during high-traffic events like collection launches), (2) perpetual availability of specific trend items (as our inventory constantly evolves), or (3) absolute accuracy in color representation (due to variations in device displays). Your use of the Site constitutes acceptance of these inherent limitations in the fast-fashion digital marketplace.
To the maximum extent permitted by applicable law, trendhorizon.shop shall not be liable for: (1) shipping delays caused by international logistics networks, (2) temporary unavailability of popular items, (3) technical issues affecting Site performance during peak shopping periods, or (4) content published by third parties featuring our products. This limitation applies regardless of whether we were advised about potential issues, allowing us to focus resources on delivering exceptional fashion experiences rather than addressing peripheral concerns.
We reserve the right to modify these Terms to reflect operational changes (such as new payment options or shipping methods) or comply with evolving legal requirements. Updated versions will be posted on the Site with clear effective dates. Your continued use after such changes constitutes acceptance of the revised Terms—a necessary approach for maintaining our agile, trend-responsive business model in the dynamic fashion e-commerce landscape.
For questions regarding these Terms or any fashion-related inquiries, please contact our style advisors at [email protected]. While we strive to respond promptly, please allow 3-5 business days for comprehensive responses during peak seasons or major collection launches.