• Shipping Policy


    At trendhorizon.shop, we blend fashion-forward thinking with reliable delivery solutions. Our shipping framework is crafted to deliver your curated style selections with precision, offering transparent timelines and cost structures that align with contemporary shopping expectations.


    Processing Time

    All orders undergo quality verification and careful packaging within 4–7 business days after payment confirmation. During seasonal launches or promotional events (such as Black Friday or New Collection debuts), processing may extend to 10 business days to ensure each garment meets our quality standards. You'll receive email notifications at every stage, including if we anticipate delays beyond our standard window.


    Shipping Time

    Transit begins after your order exits our fulfillment center. Domestic shipments (U.S.) typically arrive in 8–15 business days via standard shipping. International destinations (including Canada, UK, EU, and Australia) require 12–25 business days, accounting for customs inspections and regional carrier networks. These extended windows help us maintain affordable rates while delivering your fashion essentials securely.

    Available destinations: United States, Canada, Australia, United Kingdom, European Union countries, Japan, and select Middle Eastern markets. The checkout page dynamically displays eligible countries based on your cart contents.


    Shipping Costs

    Our shipping fees are structured as follows:

    Standard Shipping

    Order Total: US$0 - US$60
    A standard shipping fee of US$10 will be applied.

    Order Total: Above US$60
    Standard shipping is free for orders over US$60.

    Expedited Shipping

    Order Total: US$0 - US$100
    An expedited shipping fee of US$20 will be applied.

    Order Total: Above US$100
    Expedited shipping is free for orders over US$100.


    Expedited Service Details

    Service Features

    Our expedited option uses premium carriers (DHL Express or UPS Worldwide) with prioritized handling. This guarantees your fashion items bypass standard processing queues and receive temperature-controlled transport when necessary for delicate fabrics.

    Eligibility

    Expedited shipping applies to: (1) Full-price merchandise (excludes clearance items), (2) Orders placed by 1 PM EST on business days, and (3) Deliveries to metropolitan areas with verified express carrier coverage. Some remote international locations may only qualify for standard shipping regardless of service selection.


    Expedited Delivery Timelines

    Continental U.S.: 4–7 business days post-processing

    Canada/UK/EU Major Cities: 6–9 business days post-processing

    Asia-Pacific Regions: 8–12 business days post-processing


    International Considerations

    Import duties and VAT remain the customer's responsibility. Unclaimed packages incur a US$25 restocking fee plus return shipping charges. We strongly recommend consulting your local customs office for tariff estimates before ordering high-value fashion items.


    Address Restrictions

    For security reasons, we cannot deliver to freight forwarders, parcel lockers, or military bases. Residential or commercial addresses with daytime reception are required to prevent weather-related damage to fashion items during extended holding periods.


    Tracking & Support

    Real-time tracking links are emailed upon shipment. International customers should allow 72 hours after dispatch for tracking activation. For urgent inquiries, contact [email protected] with your order number—our fashion logistics team responds within 24 business hours.

    STAY IN THE KNOW

    Be the first to discover new drops, special offers, and all things trendhorizon

    By signing up you agree to receive recurring automated marketing messages from trendhorizon. View Terms & privacy

    Copyright 2025 © trendhorizon.shop