Terms Of Purchase
Welcome to TrendHorizon – where fashion meets effortless shopping. By placing an order with us, you agree to these terms.
Payment Methods
We accept Visa, Mastercard, American Express, Discover, and PayPal. All transactions are secured with SSL encryption. Your payment must clear before we process the order. For pre-orders or backordered items, authorization holds may apply until shipment.
Order Verification
After checkout, you'll receive an order confirmation email within 24 hours. Review all details carefully—including sizing, color selections, and delivery address. Report discrepancies within 12 hours to [email protected]. Unverified orders may experience processing delays.
Inventory & Order Adjustments
While rare, we may cancel orders due to inventory discrepancies, pricing errors, or suspected fraudulent activity. If this occurs, you'll receive email notification and a full refund within 5-7 business days. We cannot honor mispriced items.
Price Structure
All displayed prices exclude applicable sales tax (calculated at checkout) and shipping fees. International customers are responsible for customs duties. Price adjustments aren't offered for promotions after purchase.
Shipping Policy
Orders process within 3-5 business days (excluding weekends/holidays). Transit times vary: 5-10 business days domestically, 10-21 days internationally. Tracking numbers are emailed upon dispatch. Delays from carriers or customs don't qualify for refunds.
Returns & Exchanges
Unworn, unwashed items with tags may be returned within 21 days of delivery. Initiate returns through our portal (link in your shipping confirmation). Refunds process within 14 business days after we receive your return. Final sale items are non-returnable.
Contact Information
For order inquiries: [email protected]
Business Address:
Phone: